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Privacy Policy

At Acceptance LTD (“Aceptanta”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. Acceptance LTD, the company operating under the brand name Aceptanta, is dedicated to safeguarding your data when you use our services or interact with our website.

This Privacy Policy outlines how we collect, use, store, and protect your personal information and explains your rights regarding the data we process. You agree to the practices described in this policy when using our services. If you have any questions or concerns, please contact us using the information above.

Collection and Use of Personal Data

As a visitor, you are not required to submit personal data to use our website. However, we may collect personal data that you voluntarily provide. For instance, if you complete forms on our website—such as to contact us or request information—you will need to provide certain details, such as your name, email address, phone number, and any other relevant information.

These details will be used solely to respond to your inquiries, provide requested information, or deliver services as needed. We ensure that any data collected is processed in compliance with applicable data protection laws.

If our website hosts any system or application for processing personal data, such as surveys or registration forms, your explicit consent for processing will be obtained by relevant privacy laws. Specific information about the purpose and scope of data collection and use will be provided before personal data is collected or processed.

Data Collection and Use

We collect specific personal data to provide our services efficiently and to ensure compliance with applicable regulations. The types of personal data we may collect from you include:

  • Full Name: Used to identify and address you appropriately in our communications and documentation.
  • Phone Number: Collected to facilitate direct and efficient communication for service updates, consultations, and support.
  • Email Address: Used to provide service-related information updates and respond to inquiries.
  • Company Name: Necessary to understand the nature of your business and to tailor our advisory and compliance services accordingly.
  • Company Website: Helps us assess your business presence and gather information relevant to our advisory or compliance services.
  • Industry: Collected to understand your business sector better, enabling us to offer relevant and customised advice and solutions.
  • Free Message: Allows you to provide additional information or specific details about your request or business needs, helping us to address your inquiry comprehensively.

We use the collected data to:

  • Provide Advisory Services: Personalise our recommendations and ensure they are tailored to your specific business needs.
  • Fulfil Compliance Requirements: Conduct necessary due diligence, such as Know Your Customer and Anti-Money Laundering checks, to adhere to regulatory standards.
  • Improve Our Services: Analyse the collected data to enhance our offerings and ensure that we are meeting our clients' expectations and requirements.
  • Communicate Efficiently: Reach out with service updates, respond to inquiries, or request additional information to deliver a seamless service experience.

Your personal data will be handled with the utmost security and used only for the purposes outlined above or as required by law.

Data Retention Policy

We retain personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal, regulatory, and business requirements. Our retention timelines are determined based on the nature of the data and the applicable legal obligations:

  • Compliance and Legal Obligations: Data required for regulatory purposes, such as compliance with anti-money laundering and Know Your Customer laws, may be retained for 5 years after our business relationship ends or as mandated by applicable regulations.
  • Advisory Services: Data collected in the course of providing advisory services may be retained for a reasonable period to ensure continuity in client service and to establish, exercise, or defend legal claims.

Once the retention period expires, we securely delete or anonymize your data to prevent unauthorised access or misuse. Our data disposal practices adhere to industry standards and relevant data protection regulations to ensure the confidentiality and integrity of your information.

Your Rights and Choices

You have certain rights regarding your personal data, and we are committed to facilitating the exercise of these rights. These include:

  • Access: You can request to access your personal data to understand what information we hold and how it is used.
  • Rectification: If you believe your personal data is inaccurate or incomplete, you can request correction or completion.
  • Deletion: Under certain circumstances, you may request the deletion of your personal data. Please note that legal or regulatory obligations may prevent us from fulfilling this request immediately.
  • Restriction of Processing: You can ask us to restrict or limit the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to its processing.
  • Data Portability: Where applicable, you can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to processing your data in certain circumstances, particularly if the data is used for direct marketing purposes.

To exercise any of these rights or if you have questions or concerns about your personal data, please contact us using the following details:

We will respond to your request by applicable data protection laws and promptly address your concerns.

Log Information, Cookies, and Web Beacons

Our website collects standard internet log information to enhance user experience and site performance. This includes your IP address, browser type, language, access times, and referring website addresses. For comprehensive details on how we process cookies, please refer to our Cookie Policy.

To ensure optimal website management and improve navigation, we may use cookies (small text files stored in your browser) and web beacons (electronic images that track page visits and provide access to certain cookies). These tools allow us to gather aggregate data about site usage and visitor patterns. Aceptanta may access cookie data for functional purposes, in compliance with the guidelines specified in our Cookie Policy.

Information Security

At Aceptanta, we implement commercially reasonable standards of technology and operational security to safeguard all information provided by visitors through our website from unauthorised access, disclosure, alteration, or destruction. We are committed to maintaining robust data protection measures and ensuring that our security policies and procedures align with industry best practices. Our team diligently enforces our ongoing efforts to uphold the highest standards of information security.

Changes to Information on Personal Data Processing

We reserve the right to modify or update this Privacy Policy. Any changes made to this policy will be reflected by updating the revision date at the top of this page. The modified or amended Privacy Policy will become effective as of the new revision date and will apply to your information accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we continue to protect your personal data.

Children's Privacy Protection

We recognize the importance of safeguarding children's privacy in the digital world. This Website is not designed for or purposefully directed toward individuals under 18. Our policy is not to knowingly collect or retain personal data from anyone under 18. If we become aware that we have inadvertently collected information from a child under this age, we will take steps to delete such information promptly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please feel free to contact us through any of the following methods:

We are here to assist and will make every effort to respond to your inquiries promptly and in accordance with applicable data protection regulations.